Central & Eastern Europe Travel Specialists since 2006
1-800-344-5785
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Booking process with JayWay

JayWay customizes your trip from start to finish

We provide personalized travel packages to Central and Eastern Europe for individuals and groups. Our customized itineraries include accommodations, transport between cities, tours & excursions, transfers and on-site assistance.

“JayWay takes care of all the big and small details. Once you arrive, you can simply explore, enjoy and take tons of photographs. Memories are made through JayWay.”
— Anne H, Ontario, Canada

Click the image to the right to watch a short video about how our process works.

Booking

Complete Trip Package

You will be presented with a complete price for your trip package, containing all the services you will need to make your vacation the trip of a lifetime.

Pre-Trip Consultation

Our process begins with us scheduling a phone conversation to find out more about where you'd like to travel and your preferences and interests. This initial consultation is provided free of charge with no obligation to purchase.

Hand-Picked Accommodations

All accommodations we offer on our site have been visited first hand and are places where we have or would stay ourselves. This allows us to ensure the quality, and offer our guests the best value for money. We specialize in authentic apartments and villas, charming b&b's and unique boutique/design hotels, everything from 3 to 5 star.

Flight Advice & Assistance

We can assist in finding you the cheapest fares to each destination or if you'd prefer to book the flights yourself (many of our guests take advantage of their frequent flyer miles for their trips to Europe) we can advise you on routing as well as which airports to arrive at and leave from so you're not wasting a day doubling back during your tour.

Insurance

We have partnered with a well-known travel insurance comparison site, to make sure that you get the best price and cover trip insurance. If you want to purchase trip cancellation insurance you will need to do this within a week of paying your deposit.

Before you arrive

Guest Page

As soon as you place a confirmed booking we will send you the login details for your Guest Page, a website created just for your trip, containing your itinerary and packed with useful information about each destination and recommendations for sightseeing, eating and drinking.

JayWay Tour Manager

Your expert JayWay Tour Manager, based in Europe, will be in touch with you a month before you travel to provide guidance by email or phone, get your time preferences for some services and to make arrangements for any additional activities you wish to add to your itinerary.

Tried and Tested Tours & Excursions

We have curated a selection of tours & excursions in most of our overnight destinations, carefully selecting local partners to provide these services. There are activities for everyone ranging from rafting to wine tasting. We can include excursions at the planning stage or if you prefer to decide closer to the time of your arrival, your Tour Manager will make the arrangements for you.

When traveling

Transport

We take care of all modes of transport including airport pick-ups, rental cars and private taxi transfers as well as bus, train and ferry tickets so you can relax and enjoy your vacation, knowing all the little details have been taken care of.

JayWay Traveler Phone

Every group that travels with us is provided with a mobile phone at no extra cost. The phone provides a direct connection to your JayWay local representative, who acts as your vacation concierge, as well as local services such as taxis, restaurants and emergency assistance.

JayWay Local Representative

Our local representatives, based in regional offices throughout  Central & Eastern Europe are available to provide guidance before your trip by email and also by phone while you're traveling.