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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 696 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Maryann & Richard

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

– Maryann & Richard, New York

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Kiah & Steven

I wouldn’t travel any other way again. Jayway made the trip so seamless, there wasn’t a moment of stress the entire time that we actually got to enjoy every moment to the fullest. Highly recommend

– Kiah & Steven, Georgia

Year : 2025
Visited : Portugal
Itinerary : Lisbon, Lagos, Porto
Rating :
5 / 5
Review by Victoria & Angela

You planned a perfect trip for us thank you everyone we dealt with were great the guides Georgina was so helpful it really was planned well

– Victoria & Angela, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Natalie & Charles

JayWay made our honeymoon stress-free by handling all the details so we could just show up to our activities and have fun! Our local contact was responsive and initiated checking in with us a few times during the trip to make sure we didn’t need anything.

– Natalie & Charles, California

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Florence, Venice
Rating :
4.83 / 5
Review by Darla & John

JayWay makes it happen! You can just simply enjoy your travels without worry.

– Darla & John, Ohio

Year : 2025
Visited : Italy
Itinerary : Florence, Siena, Castellina in Chianti, Florence, Bologna
Rating :
4.68 / 5
Review by Michele, Elisabeth, Channa & Katherine

JayWay took all of the stress out of planning our special girls trip. I highly recommend JayWay for the personalized service and attention to detail that made the trip so memorable.

– Michele, Elisabeth, Channa & Katherine, Illinois

Year : 2025
Visited : Spain
Itinerary : Madrid, Granada, Cordoba, Seville, Madrid
Rating :
4.58 / 5
Review by Barbara, Jason, Constance & Patricia

Great travel experts, with a well planned experience, and great communication.

– Barbara, Jason, Constance & Patricia, Pennsylvania

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.87 / 5
Review by Ruth & Lisa

Very efficient and well planed. Everything worked as planned.

– Ruth & Lisa, New Jersey

Year : 2025
Visited : Greece, Croatia
Itinerary : Athens, Naxos, Paros, Athens, Dubrovnik, Split
Rating :
4.5 / 5
Review by Janice & Robert

Jayway travel is an outstanding travel service. They take the hassle out of travel. The only way we will travel as we are seniors now.

– Janice & Robert, Canada

Year : 2025
Visited : France
Itinerary : Paris, Bayeux, Saint-Malo
Rating :
4.7 / 5
Review by Jana & Timothy

The mountains were more than we could’ve hoped for. The support of the JayWay staff is so important for safe smooth travel.

– Jana & Timothy, California

Year : 2025
Visited : Italy, Austria, Germany
Itinerary : Venice, Alta Badia, Innsbruck, Garmisch-Partenkirchen, Munich
Rating :
4.67 / 5
Review by Patricia & Robert

This was such a well planned trip and everything was absolutely seamless. Our travel consultants and local representative were all so helpful. I will highly recommend Jayway to friends and family!!

– Patricia & Robert, Michigan

Year : 2025
Visited : Spain, Portugal
Itinerary : Barcelona, Granada, Seville, Algarve Resorts, Porto, Lisbon
Rating :
4.92 / 5
Review by Wendy, David, Robert & Tracy

Jayway took care of everything. The hosts and guides were fantastic and all recommended activities and accommodations were wonderful. Would definitely use JayWay again

– Wendy, David, Robert & Tracy, Michigan

Year : 2025
Visited : Greece, Croatia
Itinerary : Athens, Dubrovnik, Hvar, Split
Rating :
5 / 5
Review by Elena, Harrison & Ellie

It was very organized and the communication was amazing. I felt like we saw the best of each city and visited some beautiful places.

– Elena, Harrison & Ellie, California

Year : 2025
Visited : Portugal
Itinerary : Lisbon, Algarve Resorts, Madeira, Porto, Douro Valley, Porto
Rating :
4.95 / 5
Review by Natalie

This was my second time using the company and I know I’ll be back.

– Natalie, Florida

Year : 2025
Visited : Italy
Itinerary : Venice, Milan, Como
Rating :
5 / 5
Review by Beth, Timothy, Dean & Susan

I have recommended JayWay to several friends and we will travel with JayWay again!

– Beth, Timothy, Dean & Susan, Minnesota

Year : 2025
Visited : Greece, Turkey
Itinerary : Santorini, Naxos, Chania, Athens, Nafplio, Athens, Istanbul
Rating :
4.71 / 5
Review by Kimberly & Charles

This is the only way to travel to another country. Highly recommend Jay Way. They were easy to work with throughout the planning of our trip and their execution during the trip was top-notch. Thank you!

– Kimberly & Charles, Virginia

Year : 2025
Visited : Italy
Itinerary : Venice, Vicenza, Florence, Rome
Rating :
4.79 / 5
Review by Alfred & Rebecca

Well worth checking out, especially if you don't want to be in a big tour with most events pre-determined. Even for DYI minded folk, JayWay cuts through the myriad choices and has suggestions and tours based on experience.

– Alfred & Rebecca, Texas

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.94 / 5
Review by Bob, Marilyn & Rodney

In my opinion JayWay excels at customization.

– Bob, Marilyn & Rodney, Connecticut

Year : 2025
Visited : Greece, Portugal
Itinerary : Athens, Porto, Lisbon
Rating :
4.73 / 5
Review by Francesca & Christopher

Wonderfully detailed and organized

– Francesca & Christopher, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti
Rating :
4.48 / 5